Returns & Exchanges

At Shop.spam, we prioritize freshness and quality; if your items arrive damaged or incorrect, we offer a hassle-free return or replacement within 7 days of delivery. Due to the perishable nature of our food products, we cannot accept returns for items that have been opened or consumed.

Return Process

• 1.
  Contact Support

  Email our customer service team within 48 hours of delivery with your order number and photos of the items in question.

• 2.
  Verification

  Our quality assurance team will review your request and confirm if the products are eligible for a refund or exchange based on their condition.

• 3.
  Packaging

  If a return is required, place the unopened items back in their original insulated packaging to maintain product stability during transit.

• 4.
  Refund Processing

  Once we receive and inspect the returned goods, we will issue a full refund to your original payment method within 3 to 5 business days.